Lead Linux Engineer

Multi‑tenant SaaS application using Kubernetes and Microservices- EduTech Malaysia

Automating Academic Publishing Workflows

Client Industry: Academic Publications

Our Challenge

EduTech’s learning management system for universities was built on a single‑tenant architecture. Scaling to new institutions required manual provisioning, leading to delays and inconsistent environments.

Solution & Steps.

  1. Cloud‑Native Re‑architecture. Redesigned the LMS as a multi‑tenant SaaS application using Kubernetes and microservices.
  2. Cloud Migration. Selected Google Cloud for its education‑sector discounts and data‑residency options. Migrated databases to Cloud SQL and used Cloud Storage for media assets.
  3. IaC & Scripting. Provided Terraform and Helm charts to automate deployment of new university tenants. Enabled on‑demand spin‑up of dedicated namespaces.
  4. Training & Documentation. Delivered workshops for EduTech’s IT team on managing Kubernetes clusters and writing Terraform modules.

Results.

New university onboarding time dropped from eight weeks to one week. The platform’s elastic scaling improved performance during exam periods, and the company entered the Indonesian market with minimal additional infrastructure work.

Business Impact Result

Results & Benefits

  • Reduced average incident resolution time from 4 hours to 35 minutes
  • Eliminated 90% of after-hours emergency calls
  • Cut monthly maintenance time by 60%

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"The Linux administration team became true partners in our operations. Their proactive approach prevented crises before they impacted our researchers, and their documentation finally gave us clarity about our own systems."
Miroslav
CTO

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